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PRIVACY AT SUSANNA SEWS

Trust Us with Your Information

THE COLLECTION OF PERSONAL DATA 

Susannasews.com (the ‘Site’) is owned and run by Susanna Mollah (“we”, “us” or “our”). Your privacy is very important to us and measures are in place to ensure your privacy is protected at all times. We also believe it is our responsibility to let you know:

  1. the type of information collected from the Site;

  2. the reasons for collecting this information;

  3. how this information is handled.

At Susanna Sews, we gather your personal information to provide a personalised experience tailored to you. Additionally, this lets us notify you of administrative, product and service changes, and also for marketing purposes. This information is collected when you interact with us in the ways outlined below: 

•      You register with or subscribe to susannasews.com and marketing channels

•      You use our online services and place orders

•      You sign up to competitions or special offers

•      You engage with us online through our social media or digital advertising, be it through our website, or any other, where Susanna Sews is represented

•      You request information, provide feedback or a testimonial, or comment on blogs and articles that are represented by Susanna Sews.

By registering your personal information with Susanna Sews, you are consenting to the use of your personal data in line with Susanna Sews’ Privacy Policy. If you are under the age of 16, a parent or guardian must be informed regarding our privacy policy, with their agreement to this privacy policy obtained prior to using any of our online services. This includes, but is not limited to: registration with Susanna Sews; placing an order with us; or subscribing to our newsletter. All data handled is GDPR-compliant.


THE TYPE OF PERSONAL DATA COLLECTED

We may gather and store your information which includes, but is not limited to, the following (collectively known as ‘Your Personal Data):

  1. Title 

  2. Forename

  3. Surname  

  4. Delivery & Billing Address 

  5. Phone Number 

  6. E-mail Address 

HOW 'YOUR PERSONAL DATA' IS USED

‘Your Personal Data’ allows us to provide the following;

  1. A tailored service on the Site which targets information, content, services and offers relevant to you

  2. To notify you of any administrative, product or process/service changes

  3. For Marketing purposes, including promotions or competitions 

If you do not wish for us to use ‘Your Personal Data’ for marketing purposes, you are able to:

  1. Click on the ‘Unsubscribe’ link in the emails sent to you 

  2. Contact us at susannasews@gmail.com if you would like your details omitted from our marketing database.

Your personal data will never be gathered without your explicit consent. Your data will be retained until you inform us of your wish to unsubscribe (as outlined in the process above). Susanna Sews will annually review all data held and endeavour to remove any data no longer required at your request.

RETENTION OF YOUR PERSONAL DATA

Appropriate measures are taken to ensure that any personal data is stored safely and securely, and is only kept for the timeframe necessary in relation to the purpose of its use.

Should you have any queries about how your personal data is used, or if any of your information changes, please notify susannasews.com by emailing susannasews@gmail.com.

AUTOMATICALLY RECORDED INFORMATION

When you access the Susanna Sews website, general non-personal information (including the Internet browser used, number of visits, average time spent on site, and pages viewed) is automatically recorded. This is not as a part of the website maintenance, but to better understand our website's appeal with the aim of improving its content, user accessibility and navigation. Your data does not undergo any further processing, nor is it disseminated to any third parties.


COOKIES

We may use technology to monitor the patterns of behaviour of visitors to our site, which can include using a cookie internet file. This is a small file sent by our web server to your computer, which we are then able to access when you make return visits to our website.

For any website which needs to remember its users’ preferences, storing cookies is standard practice. We use cookies to keep track of the choices you make when navigating the website. If you’d like to prevent this happening, you are able to modify your browser (see www.aboutcookies.org for more information on this). Should you choose not to receive cookies, you may still be able to use the majority of features on our website, including the purchase of items.

In accordance with the ICC UK Cookie Guide (2012), there are four types of cookies which function online:

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: Functionality Cookies 

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Category 4: Targeting Cookies (or Advertising Cookies)

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Source: https://www.cookielaw.org/media/1096/icc_uk_cookiesguide_revnov.pdf

SECURITY POLICY

To process an order, we need the following:

  1. Credit / debit card number 

  2. Expiry date

  3. Security details which the credit card processor may require.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any material changes made to our Privacy Policy will be updated in our Privacy Policy section. Please review as necessary to remain informed and updated.